Coles and Woolies shoppers unhappy at Christmas

There was a whole lot of online grocery shoppers left empty handed this week and a fair few Coles and
New Zealand

There was a whole lot of online grocery shoppers left empty handed this week and a fair few Coles and Woolies seafood buyers too. Social media is peeling with anger aimed that the major supermarkets after hams, seafood and turkeys that were due to be delivered on Christmas eve failed to show up and families were left without alternatives. It is also full of complaints about seafood that was poor quality or off.

People thought they were being clever ordering their prawns, hams and turkeys in advance to be delivered on the day before Christmas, only to have their shopping arrive without their pre-purchased Christmas meal staples or were disappointed at the quality they were given. Do you think this is right?

The complaints on the supermarkets’ Facebook pages far outstripped any comments of delight. The most vociferous grumbles seemed to be about the poor quality prawns and items that didn’t show up in online orders

In a year when there was a known turkey shortage, it is a tough thing to find a turkey on the day before Christmas if yours wasn’t delivered.

Do you think people should expect things to go a little wrong at the busiest time of year or should they demand, as they have, a better outcome?

Pre ordered full leg of ham and 2kg Prawns from Vincentia store. Was contacted to pick up our order. Went to the Deli…

Posted by Heidi Sutton on Friday, December 25, 2015

 

Coles you lied. We ordered $178.00 worth of seafood which included 3 kgs of LARGE tiger prawns from coles spring hill…

Posted by Fay Lorraine Lehmann on Friday, December 25, 2015

 

Pre ordered full leg of ham and 2kg Prawns from Vincentia store. Was contacted to pick up our order. Went to the Deli…

Posted by Heidi Sutton on Friday, December 25, 2015

Yes, I am another who’s Christmas grocery order was incomplete. My son lives 600km away from me so I had decided a great…

Posted by Cheryl Butler on Friday, December 25, 2015

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