Here’s how to tell if your charger is affected by the latest Apple recall

You may have heard about the huge Apple recall recently but how do you know if the charger for your
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You may have heard about the huge Apple recall recently but how do you know if the charger for your Apple product is at risk of electric shock?

Last week, Apple discovered the two prong Apple AC wall plug adapters designed for use in Australia and New Zealand, among other countries, may break and create a risk of electrical shock if touched. These wall plug adapters were shipped from 2003 to 2015 with Mac and certain iOS devices.

Apple will exchange affected wall plug adapters with a new, redesigned adapter, free of charge.

There’s an easy way to tell if you’re affected, take a look at this below:

Identifying your wall plug adapter

Compare your adapter to the images below. An affected wall plug adapter has 4 or 5 characters or no characters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters have a 3-letter regional code in the slot (EUR, KOR, AUS, ARG or BRA).

Screen Shot 2016-01-29 at 12.55.08 pm

For anyone who identifies that their adaptor is risky, or who needs further help, follow these steps on the Apple website.

 

  1. Rosalind Gibson

    I took mine in today & they had two staff designated especially to deal with the recall. I was in & out of the store with new charger (actually part of the charger) in minutes.

  2. Anne Forbes

    I have a 3 prong adapter which doesn’t appear to be affected.

  3. Helen Leitch

    We don’t have an Apple store near us so where or how can I get it exchanged?

    • Kris Gray

      I think they said you can go to apple online, lodge your details and they will post a new one to you…

  4. Lee Hauser

    I heard that the story if problems with Apple phones etc. was a hoax.

  5. Wendy Taylor

    Very busy at work with the Apple exchanging. A-Z Computers are in Sale Victoria if that is any help to those in the Gippsland area.

  6. Susan Fernance

    You can take it to an Apple service centre mentioned in the “Steps to take for a replacement” . In my area at Banora Point I can take it to my local Harvey Norman store, JB Hi Fi and Good Guy stores. There are many others mentioned as well.

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