Is this great customer service or simply human kindness? 136



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A customer in a McDonald’s store was surprised when a McDonald’s worker shut down his register in the peak busy period to help an elderly man eat his dinner.

The customer then shared the picture of the staff member helping the man and shared his story on Facebook. He wrote:

Seeing this today brought tears to my eyes! Compassion has NOT gone out of style.

Today I made a quick stop at McDonald’s after work. As I waited in line to order, an elderly handicapped gentleman wheeled himself over to the cashier in front of me. From what I perceived, the gentleman may have had a case of quadriplegia, the same medical condition my uncle has.

The man politely tried to ask the cashier something and it took him a few tries before either of us could understand he was saying “Help me please”. Neither of us knew what help he needed, and the cashier suggested a few things before he figured out the gentleman needed help cutting and eating his meal.

To be honest, I thought the cashier wasn’t going to help, especially during rush hour in downtown Chicago, but to my shock, he shut down his register and disappeared from view….

Not to get away from helping him, but to wash his hands and put gloves on! I had to stick around and see how this would play out, especially since it hit me so close to home with my own uncle.

The cashier came out from the kitchen, sat down, and began cutting the man’s meal and helped him eat.

At that point, the tears started to gather in my eyes. My heart was so appreciative for what he did. I couldn’t contain my emotions in the crowded restaurant.

This employee, who put everything on hold for this man, went above and beyond his responsibilties to help this handicapped customer out. That was the kindest and most humble thing I had ever seen.

Seeing this today brought tears to my eyes! Compassion has NOT gone out of style.Today I made a quick stop at McDonald…

Posted by Destiny Carreno on Wednesday, September 16, 2015

What do you think of this fast-food worker’s gesture? Have you ever seen someone give extraordinary customer service? Share your stories. 

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