The most ‘Aussie’ fight ever! Bakery abuses customer over bad pie review

This may be the ‘most Aussie’ fight ever – all over a cold meat pie.

The humble Aussie pie is beloved by many and most would acknowledge that it should never be served cold (unless bought frozen for heating up later!) or with a soggy bottom. And it definitely should come with a fresh iced coffee.

So one bakery customer, called Branch Latroll, was understandably disappointed when he was served what he said was a cold pie and an expired iced coffee during his Sunday morning visit at the Howard Springs Bakery in the Northern Territory. Latroll has been a loyal customer of the Howard Springs Bakery for years, but wrote on the business’s Facebook page that he would avoid the store until it “got it’s sh** together”.

 “Have been coming to this bakery for years, at least once a fortnight, for a Sunday morning pie and ice coffee with the fam. This all stops today,” he vented. The disgruntled customer wrote that his pies – bought for himself and two kids – weren’t warm and tasted as though they had been microwaved and that his iced coffee was two days out of date.

But far from taking the criticism gracefully and perhaps apologising, whoever operates the bakery’s Facebook page decided to return with some abuse, calling Latroll a “f**king keyboard worrier [sic]”.

“Does it make you feel like a man to post this bulls**t. Get a life you w**ker,” the bakery’s repsonse read. “Staff make mistakes, its life, it happens, get over it. Let me know where you work and I’ll have the staff member come and review you. Gutless Troll. Not nice is it.”

Facebookers were split on whether they bakery was OTT in its response or fair enough – after all, making meat pies is a point of pride for many Aussie bakers and being criticised for selling a pie with a “weird raw pastry taste” must’ve stung.

“The review was on point. And the response was a joke. Won’t be back,” one apparently former customer commented, while another added: “Disgusting response to people who spend money in your shop!”.

But others applauded the expletive-ridden rant, saying Latroll should’ve contacted the bakery to offer his criticism rather than writing a public review.”Love the reply! It’s true, too many people can’t man up and ask for a refund and bring it up in person,” one commentator wrote.

Another added: “Love the response. I might of worded it differently. But I completely agree.”

In Latroll’s defence, he did give Howard Springs Bakery’s Nutella donut received a glowing review, but we suspect that won’t have mollified this very angry baker.

Would this make you furious? How do you like your pie?