Customers warned of nasty new bank scam

An online banking scam is tricking customers into giving away their personal financial details by sending them a very convincing email with the words, “click here”.

The scam is targeting NAB customers this time, with the banking institution warning people not to be fooled.

The email contains the subject line ‘Notification’ and is sent from [email protected] — a scam account.

It tells the customer their bank account has been disabled and then prompts them to reactivate it by clicking a link.

The link leads them to a fake NAB website that looks almost exactly like the real thing, making it easier for people to fall for the trick.

Once you’ve entered your details to “reactivate” your account, the scammers have everything they need to get inside and access your money.

MailGuard provided photos to show people what the fake email and website look like.

The banking institution says customers should be wary of generic-looking emails that ask for personal details.

“If you receive this type of email, please forward it to [email protected] and then delete it,” NAB says on its website.

No matter who you bank with, MailGuard says there are a number of ways you can determine whether or not an email claiming to be from your bank is fake.

Tell-tale signs of phishing scams

• Generic greetings, such as ‘Dear customer’
• A sense of urgency
• Bad grammar or misuse of punctuation and poor-quality or distorted graphics
• An instruction to click a link to perform an action (hover over them to see where you’re really being directed)
• Obscure sending addresses (for example, Hotmail, gmail, Yahoo addresses should set alarms bells ringing)

People are urged to spread the message to warn friends and family and to be diligent about their own online banking.

Have you ever been contacted by a scammer? Did you fall for it?