Queensland – Your guide to getting your Seniors Card

A Seniors Card in Queensland gives older residents access to discounts, concessions, and government benefits. The Queensland Government uses a single application process, meaning you don’t need to choose a card type – your eligibility determines what you receive.

Queensland offers:

• Seniors Card
• Seniors Card +go
• Seniors Business Discount Card

You apply once and are automatically issued the most appropriate card.

When you qualify

You may qualify if you are:

• 65 years or older
• 60–64 years and hold an eligible concession card

Work requirements

• Must work less than 35 hours per week (averaged over 12 months) for a full Seniors Card
• If you work more hours, you may instead receive a Seniors Business Discount Card

Residency requirements

• Must be a permanent resident of Queensland
• Must live in Queensland for at least 6 months each year

Before applying, prepare:

• Proof of identity (e.g. driver licence)
• Proof of Queensland residency
• Concession card details (if applicable)

How to apply

• Online via the Queensland Government website

This is the fastest option and allows you to apply for concessions at the same time

• By post

Download and complete a paper application form, then mail it to the Queensland Government at:

Card and Concessions
Smart Service Queensland
Reply Paid 89109
BRISBANE CITY  QLD  4000

• By phone

Call 13 QGOV (13 74 68)

• Or visit a Queensland Government service centre

When you can apply

You can apply up to 2 months before turning 60 and your card will be issued once you meet eligibility requirements

What you get

Seniors Card

• Access to government concessions and rebates
• Discounts on goods and services across Queensland
• Travel and lifestyle savings

Seniors Card +go

• Includes all Seniors Card benefits
• Also functions as a Go Card for public transport, offering discounted fares

Seniors Business Discount Card

• Available if you don’t meet work-hour limits
• Provides business and retail discounts only (no government concessions)

After you apply

• Your application is assessed automatically
• You’ll receive the highest-level card you qualify for
• You can later update or replace your card if your circumstances change

Summary

To apply for a Queensland Seniors Card:

• Check your age, work, and residency eligibility
• Gather your documents
• Apply online, by post, or via phone
• Receive the card type that matches your circumstances