Australia Post warns of scam targeting innocent Aussies

Aus Post
Beware of this scam!

A  new scam targeting innocent Aussies is currently doing the rounds. The Queensland Police service has issued a warning telling people to be careful of emails claiming to be from Australia Post that require the receiver to share their private banking details.

The new scam tricks people into thinking they’ve missed a delivery from Australia Post and gives them the option to click a link to rearrange a delivery time. The email contains malicious software that loads onto the computer when an unsuspecting customer clicks a link.

The email looks convincing with branding from Australia Post and fake tabs for buying pre-paid packaging and shipping labels.

“Dear _____,” it reads.

“Our mail carrier tried to deliver a package to you. Unfortunately, no one was present to receive the package. Choose when and where you want to receive your package. You will see the options for changing the delivery on the next page. There is 1 item awaiting collection. Please find here on how and where to collect your item.”

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Aussies are expected to send thousands of packages over the Easter period and police are worried many will fall victim to the scam. 

The Queensland Police Service has encouraged Australia Post customers to be vigilant when opening links from emails they’ve been sent.

A blog from the Queensland Police Service says that Australia Post will never:

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  • Ask you to click on an email link to print off a label to redeem your package
  • Email or call you to ask for personal or financial information including password, credit card details or account information
  • Call or email you out of the blue to request payment

The blog recommends that those who receive the email shouldn’t click any of the contained links and should delete it immediately. If you click on one of the links the virus could infect your computer, tablet or smartphone and steal personal information including bank details and passwords.

Have you ever fallen for a scam? Do you think this email looks convincing?

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Important information: The information provided on this website is of a general nature and for information purposes only. It does not take into account your objectives, financial situation or needs. It is not financial product advice and must not be relied upon as such. Before making any financial decision you should determine whether the information is appropriate in terms of your particular circumstances and seek advice from an independent licensed financial services professional.