Retirement Guide:

Considering a Retirement Village

Retirement villages are multi-residential housing communities that offer over-55s an affordable, secure, and supportive way to live out retirement. They are generally designed for older adults who can take care of themselves, although many villages provide home care facilities. 

They are commonly based on a loan and license agreement, where you pay an entry fee (essentially an up-front, interest-free loan) and are then liable for ongoing fees for services that are offered by the provider. They are popular among semi-retired and retired people looking for a low-cost and community-centric way to live. 

Retirement villages are structured differently from aged care and land lease communities. We have created the ‘Considering a Retirement Village – The Ultimate Checklist‘ which provides comprehensive information on everything you need to know before you start your journey into retirement village living. Download your copy of the checklist here.

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The Ultimate Checklist

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Click on the link above to download the ‘Considering a Retirement Village – The Ultimate Checklist.

The latest in Retirement Village Living

Articles from the Starts at 60 team and our industry experts to bring you a wealth of helpful information and key considerations to help you decide if retirement village living is right for you.

There’s more to retirement villages than just the bricks and mortar. Source: Supplied by Oak Tree Group
At the heart of Village Guru is the Village Essentials Report which provides downsizers with the information they need to understand and compare the costs of moving to a village. Image source: Getty
The choice you make can impact your future lifestyle, happiness and overall experience. Image source: Supplied
My retirement village's motto is, "People at Our Heart" and as a community-based organisation not focused on profit, it practices what it preaches in everything it does. Source: Getty
Introducing the modern, vibrant, and socially engaging retirement villages designed for today’s active retirees. Village location: Oak Tree Coffs Harbour, NSW. Image source: Supplied
Questions to ask to understand the legal framework of retirement villages. Image source: Getty
There are a lot of things to consider before moving into a retirement village and cost is one of the biggest factors. Source: Getty Images.
Have you been thinking about making the move to a retirement village, but not sure how to break the news to your family? Source: Getty
Retirement villages are a popular downsizing option for being a low-cost and community-centric way to live. Source: Getty
Retirement villages are vibrant communities where you can enjoy living in a secure and friendly environment where family and friends are always welcome! Image source: Oak Tree Group
There are so many ways retirement villages make it easier to improve your social life and find true, genuine connections. Image source: Getty

Considering a Retirement Village

What is a retirement village?

A retirement village is a community offering retired (or semi-retired) residents a range of services, facilities and accommodation options – from units and serviced apartments, to villas and houses of different sizes and heights.

Who are the residents of retirement villages?

Entry to retirement villages is generally restricted to people who are over 55 years of age and have retired from full-time employment (many still work part-time or casually) and their spouses (who don’t have to be over 55). Residents are healthy and active enough to be able to live independently in their own homes.

Are pets allowed in retirement villages?

Most – but not all – retirement villages allow you to bring a small pet with you. Typically it’s the newer retirement villages that are more likely to allow residents to keep pets, although it will normally require the approval of the manager and the following of guidelines (relating to noise and disruption etc). Older retirement villages are usually not as lenient regarding pets unless it’s an assistance dog.

What are the benefits of retirement villages?

Easy living

Retirement villages offer purpose-built, low-maintenance homes, which eases pressure on seniors who no longer feel they can keep up with their home and garden upkeep. 

In-home assistance

If you find you need more day-to-day assistance, most retirement villages will offer personal care to help with tasks such as cooking, cleaning, laundry, bathing and dressing. While these services can make your life easier and allow you to live in your home for longer, they will usually come at an additional cost.

Safety and security

Good retirement villages offer both health and physical security. Retirement village homes typically have additional railings in the bathroom, wider doorways for wheelchairs, emergency buttons, carpet instead of wood floorboards (to prevent slips) and a lack of stairs. There’s usually quick-and-easy access to help in a health emergency, such as a fall or accident. Many retirement communities have medically-trained staff, such as aged care providers and health professionals, on call at any time, leading to fewer and shorter hospital visits. Many retirement communities are also protected with gates and security guards (at night). 

Convenience

Retirement villages are usually within easy proximity of transport and local amenities, such as shops, churches, GPs and hospitals. 

Facilities

Retirement villages often have a vast range of communal facilities, such as a swimming pool and spa, tennis court, bowling green, gym, cinema room, library, dining area, cafe, bar, and veggie patch. These are available to residents at no extra cost and are typically maintained by the operator, contractors and volunteer residents. 

Group activities

Retirement villages typically have their own schedule of group activities, such as yoga classes, aqua aerobics, cycling, arts and crafts workshops, bingo/card nights, shopping trips, and other external excursions that take place weekly or monthly. 

Social life

You can typically be involved with the community as much or as little as you wish, but many join retirement villages out of a desire for greater social contact, and socialising with like-minded people is at the heart of village life. Australian researcher McCrindle Baynes found an overwhelming majority of people who move into a retirement village are happy with their community.

What are the pitfalls of retirement villages?

Contracts: While most retirement village contracts are fair, some are complex. It’s best to go over them with a fine-tooth comb and with the assistance of a lawyer, so you know which one is right for you. 

What’s the difference between retirement villages and lifestyle communities?

  1. The contracts and fees for a standard retirement village can vary drastically from those of a lifestyle community, due to the different obligations and costs of your lease agreement. A retirement village contract will usually give you the option of a strata title or leasehold when you’re selecting accommodation; while lifestyle communities tend to only give you the option of purchasing your home and renting the land that it’s on. 
  2. With a retirement village, you may be eligible to keep some or all of any capital gains from your property minus any exit fees. With a lifestyle community, you may be eligible to receive rental assistance from the government. And, most lifestyle communities won’t charge you an exit fee.
  3. In terms of facilities and activities, retirement villages tend to have more care facilities than lifestyle communities, but this is changing – with more communities introducing aged care and home care options. Also, activities are all coordinated by the manager at a retirement village, whereas – at a lifestyle community – residents manage activities themselves and choose (with other residents) how the village is run.

What’s the difference between retirement villages and aged care?

Retirement villages are primarily self-care in that residents are independent and choose to make the move into one when over 55. Aged care facilities, however, require the potential resident to have a government-appointed assessment by an Aged Care Assessment Team (ACAT) before they are admitted. 

Aged care involves a higher level of personal and/or nursing care for the residents’ health and safety, including round-the-clock supervision and assistance. It comes under federal government legislation and regulation, whereas retirement villages are governed by the rules and regulations in each state/territory. In aged care, the accommodation and care charges may be government subsidised.

What are the different types of tenure/contracts for retirement villages?

The three most common tenure arrangements for retirement villages are Loan & Licence Agreements, Leasehold, and Freehold/Strata title. 

Loan & Licence agreements

Loan & licence agreements account for approximately 60 per cent of all retirement villages arrangements. Under these popular agreements, people pay an entry fee/ingoing contribution (basically an upfront, interest-free loan) and are generally also liable for ongoing fees for services offered by the provider, and an exit/deferred management fee upon departure. The exit fee varies across providers, however, a common approach is a percentage of the purchase price for each year of residence. This may be capped at a maximum number of years (usually 10 to 12 years). Some providers may also take a percentage of any capital gain as part of the exit fee. 

The term of the licences under these agreements is usually for the life of the occupant or licensee. Upon the passing or vacation of the accommodation by the licensee, they will generally be entitled to the ongoing contribution they paid, as well as any ongoing and exit fees they owe. 

Leasehold

A leasehold arrangement is the second-most popular tenure type for retirement villages (about 30 per cent of all retirement village arrangements are leasehold). A high level of security is provided to the resident, as the lease of the unit is generally registered on the village’s title. The resident has an exclusive right to reside in the accommodation under the contract, which includes a lease to the resident from the operator.

In leasehold arrangements, the resident pays an ingoing contribution (basically an interest-free loan), to the operator for the right to reside. Residents also need to pay ongoing fees for services offered by the provider.

Under leasehold arrangements, the residents’ sign leases in respect to their individual units, and the provider owns the entirety of the facility. Usually, these leases have a period of 99 years, and may be sold or ‘assigned’ several times to different residents over the years. It’s important the resident understands that usually, they are not purchasing real property within a retirement village, but rather the right to reside in the property (under the lease agreement).

Upon selling or ‘assigning’ the lease, the resident (or their estate) will usually be entitled to the purchase price paid by the new resident or ‘assignee’ less any fees owing and an exit fee, which may be made up of a number of components and which will generally increase for each year since the resident signed the lease. In addition to the exit fees, the resident may also need to pay the village a share of the capital gain upon the sale.

Freehold/Strata title

About 10 per cent of retirement village units are owned on a strata title basis. With strata title, residents purchase a freehold title to the unit, but ownership only extends to the space within the accommodation itself and not to the land or structures built on it. The latter are common property, which is owned by a body corporate or association owned by the unit owners. 

Two entities may be involved in the management of a strata title village: the strata manager appointed by the body corporate to manage the common property and provide certain property-related services, and another manager who provides retirement-related services, such as emergency response and transport services.

How much is the typical entry fee for a retirement village?

Many – but not all – retirement villages charge an entry fee, and this cost can be referred to as an entry payment, a purchase price, a lease premium or an ‘ingoing’ contribution. Entry fees can range from as little as $100,000 to more than $2 million, depending on the village’s location, age and facilities. According to the Property Council’s 2020 Retirement Census, the average entry fee for a two-bedroom unit in Australia is $463,000.

What are typical ongoing fees for retirement villages?

Ongoing service charges (aka the service fee, general services charge, recurrent charges or weekly/monthly fees) cover shared facilities and services such as maintenance and upgrades of facilities, grounds upkeep, village staff wages and communal area insurance. They are charged by all villages, regardless of title type.

Typically, operators are not allowed to make a profit on ongoing service charges. According to the Property Council’s 2020 Retirement Census, the average service charge for a two-bedroom unit was $518 a month. There was a small but significant difference shown between the monthly for-profit operator average ($526) and not-for-profit operators ($485).

What are the typical exit fees of retirement villages?

These are called many different names, including exit fee, departure fee, deferred management fee (DMF), retention amount or outgoing payment. As the name suggests, this is the amount residents are liable to pay when they leave the retirement village (whether they choose to move elsewhere, need to move to an aged care facility, or pass away). Essentially, exit fees are the profit made by the operators of the village and go towards new projects, corporate overheads or shareholders.

Typically, exit fees are the biggest cost residents pay as a result of living in a retirement village. They are most often calculated as a percentage of the entry payment (or the resale or re-let price the new resident pays). The cost usually accrues annually, meaning that the longer a resident stays, the more they will pay, but there’s usually a cap to how much can be accrued. The contract might say something like “Exit fees are set at 9 per cent in the first year, then 3 per cent annually, capped at 30 per cent”. 

According to the Property Council’s 2020 Retirement Census, a typical range is between 25-36 per cent. If a person moves into the national median-priced two-bedroom unit of $460,000 and stays in the village for six or more years, the exit fees average about $130,000 (or 30 per cent of your incoming contribution). 

What are the top 10 questions to ask before signing a retirement village contract? 

  1. What is the entry fee – if any?
  2. What are the ongoing fees or charges and how easily can these be changed?
  3. How is the exit fee calculated?
  4. What security and safety measures are in place, both externally (i.e. gates) and internally (i.e. security screens and emergency buttons).
  5. How close is the village to amenities such as public transport, GPs, hospitals and shops?
  6. What are the rules regarding pets?
  7. What parking is available for residents with boats and/or caravans?
  8. Are there plans to redevelop or extend the site?
  9. What system does the retirement village have for maintaining the property?
  10. What rights do spouses have if their partner passes away or moves into aged care? 

Can I get Rent Assistance if I live in a retirement village?

To be eligible for Rent Assistance, you need to receive one of the following government payments: the Age Pension, Carer Payment, or the Disability Support Pension. Then, if your retirement village is a pure rental arrangement (meaning that you didn’t pay any upfront or entry cost to move in) you are most likely eligible for Rent Assistance. If you did pay an entry cost to your retirement village and it was less than $214,500, then you are also probably eligible. 

For the purposes of Rent Assistance, the government considers retirement village services charges to be rent. To be eligible for Rent Assistance, your services charges as a single person need to be at least $124.60 per fortnight (or $201.80 for a couple). Rent Assistance payments operate on a sliding scale. For every dollar you pay in rent above $124.60 (or $201.80), you’ll receive 75c in assistance, but there are maximum limits. For a single person, the maximum Rent Assistance you can receive (no matter how high your service charges are) is $139.60 per fortnight.

Moving to a retirement village is a major financial investment. There are entry capital and recurring payments, ongoing fees, exit fees and other payments. Some retirement village fee structures are complicated, but it’s important that you understand them before diving in (legal assistance is recommended here). If things don’t work out, extremely high exit fees can leave you without enough money to seek alternative or more suitable accommodation.

Pets

Some retirement villages may not allow pets, or won’t allow certain pets (such as noisy birds and large dogs), so it’s important to check this if you want to bring yours.

Medical

Retirement villages are designed for people who are healthy and active enough to be able to live independently, so if you develop medical needs that require a higher level of care, you may need to move into an aged care facility.  

Age and proximity of residents

Not everyone likes (or is used to) living so close to other people. And not everyone perceives it to be appealing to live in a community of people who are so homogenous age-wise. 

Distance and downsizing

If you move from a family home in the country to a retirement village in the city, it may be harder for friends and family members to visit you as frequently as before. You may also miss having a large yard/property. 

 

 

How many retirement villages are there in Australia?

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There are about 2,500 retirement villages in Australia. Almost 200,000 seniors call a retirement village home, nationwide.

Which are the biggest developers of retirement villages in Australia?

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LendLease, Stockland, Oak Tree, The Village, and UnitingCare are five of the larger developers.

Can I tour a retirement village?

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Yes. Many allow you to book personalised, private tours that show you the different accommodation options, facilities and activities available. Some now offer the option of a virtual tour too.

Are guests/visitors allowed in retirement villages?

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Guests/visitors - such as family and friends - are welcome to stay with you for short periods. Extended stays may need to be approved by the retirement village manager, but it’s not possible for guests to reside permanently at your home.  

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