Apple releases urgent customer letter about protecting your data

From pictures to personal text messages, emails, notes and everything in between, our devices store an abundance of personal information

From pictures to personal text messages, emails, notes and everything in between, our devices store an abundance of personal information and data. Recently the United States government has requested access to some information stored on the devices of citizens, a request Apple has denied.

This morning Apple released a statement on data safety and their commitment to protecting personal information.

Here are the key points you need to know:

“Information needs to be protected from hackers and criminals who want to access it, steal it, and use it without our knowledge or permission. Customers expect Apple and other technology companies to do everything in our power to protect their personal information, and at Apple we are deeply committed to safeguarding their data.

Compromising the security of our personal information can ultimately put our personal safety at risk. That is why encryption has become so important to all of us.

For many years, we have used encryption to protect our customers’ personal data because we believe it’s the only way to keep their information safe. We have even put that data out of our own reach, because we believe the contents of your iPhone are none of our business.”

“In today’s digital world, the “key” to an encrypted system is a piece of information that unlocks the data, and it is only as secure as the protections around it. Once the information is known, or a way to bypass the code is revealed, the encryption can be defeated by anyone with that knowledge.”

“The government is asking Apple to hack our own users and undermine decades of security advancements that protect our customers — including tens of millions of American citizens — from sophisticated hackers and cybercriminals. The same engineers who built strong encryption into the iPhone to protect our users would, ironically, be ordered to weaken those protections and make our users less safe.”

“The government would have us remove security features and add new capabilities to the operating system, allowing a passcode to be input electronically. This would make it easier to unlock an iPhone by “brute force,” trying thousands or millions of combinations with the speed of a modern computer.

The implications of the government’s demands are chilling. If the government can use the All Writs Act to make it easier to unlock your iPhone, it would have the power to reach into anyone’s device to capture their data. The government could extend this breach of privacy and demand that Apple build surveillance software to intercept your messages, access your health records or financial data, track your location, or even access your phone’s microphone or camera without your knowledge.”

“Opposing this order is not something we take lightly. We feel we must speak up in the face of what we see as an overreach by the U.S. government.”

“While we believe the FBI’s intentions are good, it would be wrong for the government to force us to build a backdoor into our products. And ultimately, we fear that this demand would undermine the very freedoms and liberty our government is meant to protect.”

Do you think your personal data is safe?

Read the full statement here.

  1. Bruce Taylor  

    Sorry but you got it wrong apple. Once you commit an horrific crime like the one committed by the couple that the court ordered opening of the phone you no longer have any rights. Refusing this court order is just supporting terrorism and I for one will never purchase another apple product.

  2. This is not something new. It is not just the FBI or security agents that want this but the corporations want it . Murdock wants to protect his empire he is one of the business that have been pushing for this. If it happens it’s a big brother effect they will then start to control the Internet what can and cannot be said dangerous stuff

  3. George Brandis has weighed into this calling for Apple to comply with the FBI , he wants our Government to be able to spy on us

  4. Isn’t the Australian Government already able to access our data? I thought that was the purpose of forcing internet providers to store everybody’s meta-data?

  5. What is missing from this report is that the FBI had requested help to crack the iPhones of the San Bernardino terrorist bombers – a little different from the impression given of snooping on ordinary citizens!

  6. Well, I suppose if Apple is comfortable with the possibility of more bombings by terrorists and people being killed, then they can continue to block the specified phone of the terrorists. Let’s hope their refusal to co-operate doesn’t result in more killings. I was under the impression that governments could – with the sanction of the court – access any information they deem necessary for the safety of the community. I have nothing on my mobile phone that anyone would care about anyway. I don’t do any banking on it – mobile/cell phones are the easiest of all electronic devices to hack apparently but people don’t seem to worry about that.

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