Avoid baggage charges: Airline launches innovative app to scan luggage

Feb 08, 2019

When it comes to carry on luggage, you’re better off being certain your bag is the right size rather than being charged with hefty fees for bringing on too much when you arrive at the airport.

But judging whether your bag is going to fit snugly into the overhead bin can be hard when you aren’t sure of any actual dimensions. British airline, easyJet understands this struggle and has developed a revolutionary feature on their travel app to make life a whole lot easier for travellers.

The feature uses augmented reality (AR) to let passengers know if their bags meet easyJet’s carry on guidelines.

The new feature on the app gives customers the ability to scan their bags using an on-screen 3D box that works with the phone’s inbuilt camera to indicate whether the bag will fit in their permitted dimensions. And the best part is, it can all be done from the comfort of your own home.

A video demonstrating the easy process was posted to the Facebook page of developers Travelport Digital, who created the new feature.

While easyJet is one of the few airlines that do not impose a weight limit for carry on baggage, they do have strict dimensions to ensure that there is enough room for each bag in the overhead lockers. So when customers bring oversized baggage to the gate, the airline can charge them $22 for extra items that the cabin crew needs to accomodate for.

This new feature will hopefully save passengers money by allowing them to double check the size of their bags before leaving the house.

easyJet’s innovative technology for carry on baggage is paving the way for other airlines to also create at-home solutions for easier travel.

Daniel Young, head of digital experience at easyJet, says the app is a way to improve the travel experience for customers.

He adds: “We continue to place innovation at the heart of our industry-leading mobile travel app to give our customers the tools they need to take stress away from the airport experience. Embracing this latest technology makes preparing for travel easy and fun.”

The new feature works with Apple technology and so will only be available on newer, Apple iPhones.

One other travel app, Kayak, also uses AR technology to measure bags for a range of airlines including Norwegian Air, British Airways and Ryanair.


Do you think this is a good idea? Would you use a bag scanning app?

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