Being an international singer, Joanne Catherall has seen her fair share of airports, but this is the first time she’s been refused entry into the Qantas Lounge at the Melbourne airport.
The British singer had arrived at the Melbourne airport on her way to Sydney wearing what many of us would consider staple airport gear – UGG boots.
But after attempting to enter the Qantas lounge, the 55-year-old was refused entry and took to Twitter to share her dismay.
Denied access @Qantas business class lounge in @Melair Melbourne Airport apparently Ugg (Australia) Boots are deemed sleepwear by the lady working there although no problem in any of the other lounges so far.Helpfully she suggested I go to one of the shops & purchase some shoes
— Joanne Human League (@Lubycat) December 14, 2017
“Denied access @Qantas business class lounge in @Melair Melbourne Airport apparently Ugg (Australia) Boots are deemed sleepwear by the lady working there although no problem in any of the other lounges so far,” Catherall said, referring to being able to enter both Perth and Adelaide business class lounges during her Australian tour.
“Helpfully she suggested I go to one of the shops & purchase some shoes.”
People came to The Human League’s singer defense about her travel fashion choices.
“I’m sorry but @Qantas this is pure snobbery. I always wear Ugg boots to travel in as they r so comfy & ive never not been allowed in a Lounge in America, Europe or the UK,” said Betty Carlyle.
“It doesn’t make sense, Qantas refer to them as boots and sleepwear in the same sentence. Since when did anyone wear boots to sleep in?” another user, Carrie, said.
Qantas did issue an official response to the singer and people have defended Qantas’ choice not to allow the entertainer into the lounge.
Hi Joanne, we endeavour to remain consistent and uphold our Lounge’s dress guidelines to all our guests . You may find details here: https://t.co/oiCgy2V1jR. Mark
— Qantas (@Qantas) December 14, 2017
“It’s just not the snappy ,clean look they want for business class, it is stated quite clearly,and despite the over inflated price that women are happy to pay for Uggs,they are in the end sloppy and ugly,” said another traveller, Asha.