Let’s talk: Is ok to give yourself a discount at the self-serve checkout?

Ever since out major supermarkets introduced self-serve checkouts they have been a contentious issue with shoppers and now Coles and
People have been helping themselves to a discount at the self-serve checkout.

Ever since out major supermarkets introduced self-serve checkouts they have been a contentious issue with shoppers and now Coles and Woolies are having trouble too.

It seems that some shoppers have been taking the liberty of giving themselves a little five-finger discount on the way through the check out and either swiping items at a cheaper price or blatantly stealing them.

Now the supermarkets have reacted by announcing they ramping up police and security presence in store as Christmas approaches in the hopes of catching people out and scaring others from trying the same thing.

Detective superintendent Murray Chapman from NSW Police has issued a warning to customers, saying anyone caught trying to trick the system will be reprimanded, reports The Australian

“It’s still stealing, it’s still a crime and if we catch you or you get caught, you will be charged,” he said.

“You won’t see the loss prevention officers in a lot of centres and you won’t see police. But when we run these operations we’re out there and we work collectively to identify and charge people.”

The problem is that many people don’t see it as stealing; they see it as justice.

Some shoppers have argued that the supermarkets make so much money off us and jack their prices up so much that it’s only fair we take what we can get when we have the chance.

With so many families and pensioners doing it tough out there, some say it’s understandable some people take matters into their own hands.

Plus, if Coles and Woolworths are trusting enough to think people won’t take them for a ride… Well they’ve got another thing coming it seems.

Others though say the law is clear and stealing is stealing no matter what the situation or how ‘justified’ one may feel.

What’s your opinion on this? Should people be punished for giving themselves a discount at the checkout? Or is it justified?

  1. Macman2  

    A world with theft everywhere costs us all dearly.
    What happed to the Australia I knew where you could leave doors unlocked and money for the milk and bread on the front porch?
    Yesterday a man was withdrawing cash at an ATM, when he saw his car was on fire. Before he got to the car a thief stole his laptop and when he returned to the ATM, has cash and card was also stolen.

    • Di  

      He was an idiot!

      Obviously too much money, & no brain!

      Car wasn’t even Comprehensively Insured, so he’s lost much!

      Might be the lesson he needed!

      • Pamela  

        ROAD RULES 2014 – REG 213
        213 Making a motor vehicle secure
        (5) If the driver will be over 3 metres from the closest part of the vehicle and there is no-one left in the vehicle, the driver must:

        (a) if the windows of the vehicle can be secured – secure the windows immediately before leaving the vehicle, and

        (b) if the doors of the vehicle can be locked – lock the doors immediately after leaving the vehicle.

  2. Duncan  

    It’s THEFT!

    It’s Stealing!

    It’s NOT justified, in ANY way!

    You’re a criminal, by breaking the Law, & deserve to be prosecuted to the fullest force of it!

    You’re also the dumbest piece of s@&) on the Planet, to do this, or any other form of theft!

    • Joy Anne Bourke  

      Duncan, I could not agree more, they need to be prosecuted. I don’t like self serve checkouts and don’t use them.
      I like to be served by a cashier. I have no idea why many shops are going that way as I know a lot of people won’t use them. Bunnings have even started self serve checkouts.

      • Duncan  

        I, too, haven’t, & won’t use them!

        This constant push to ‘technology’ gives me the heebie-jeebies’, all the while doing young Aussies’ out of jobs!

        Scrap the s/s checkouts, & give us back real live people!

  3. N.Hodgson  

    Cameras , should deter people from thinking about stealing.

  4. Pamela  

    How on earth do you swipe an item at a lower price, when the scanner reads the bar-code for the price?

    If I have a discounted price that did not record correctly, I call the staff member over to adjust it. They have to scan their ID card to make changes.

    • Ringo  

      Pamela, with produce and bulk items.

      For instance my local Fred Meyers has walnuts ($8.99/pound) and organic walnuts ($18.99/pound) in the bulk section. The regular walnuts are of such low quality that I’ve begun getting the organic and writing the regular bin number on them.

      I’ve also done this with organic Honeycrisp apples.

  5. Guy Flavell  

    These S/S checkouts confuse and frighten me …. giving me heart flutters and trembling hands. I know, I’m a hopeless tech nightmare and probably do live in La La Land.
    But, it’s still nice to be served with a sweet smile and a bit of friendly banter. Thus, if I’m in a hurry I use the ’10 items or less’ lanes. I guess part of my hatred of the S/S checkouts is due to the many, many jobs lost by young check-out staff just to satisfy the supermarkets’ lust for more profits.

    • Elice Bolton  

      So true they confuse me at 82 however the proper Checkouts are never available I do get fed up at times

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