One of Melbourne’s biggest banks is in trouble with customers over a sign it made and taped to its front window.
The Bank of Melbourne is copping major backlash on social media after a woman snapped a photo of the sign and shared it on her Facebook page.
The sign read: “Due to an inconsiderate person using the foyer as a place to live and litter, we are having to close this part of the branch until further notice.
“Bank of Melbourne customers are welcome to use the ATM at the corner of Hopkins and Nicholson St.”
The woman who shared it, Gemma Cafarella, uploaded the photo with a message saying how disgusted she was.
“You refer to an ‘inconsiderate’ person who has been so selfish as to be homeless. WOW,” she said.
“I don’t know if the fat cat bankers at the Big 4 (let’s face it, you’re a rebranded portion of Westpac) are aware of the realities of homelessness, but let me give you a few stats.
“More than 20,000 Victorians are currently experiencing homelessness; 33 per cent of those people are homeless because of family violence; mental and physical health issues are intricately linked to homelessness; and it almost seems too simple to have to explain, but sleeping rough is dangerous.
“To think that the biggest victim in the scenario described in the sign is the bank demonstrates a fairly startling disconnect between your bank and the struggles of people who are experiencing disadvantage. You are out of touch.”
She also pointed out that earlier this year the Bank of Melbourne sponsored the Melbourne City Mission’s Sleep at the ’G event to help break the cycle of youth homelessness.
Since the photo has been uploaded it has received hundreds of comments from people saying how disgusted they are with the bank.
The abuse got to be so much that the bank issued an apology on the Facebook post.
“We have had this brought to our attention, and thank you for also letting us know,” they wrote.
“Furthermore we apologise for any offence taken as this was certainly not our intention. We will be addressing this directly with the branch manager, and will have this removed as soon as possible. Lastly we do want to ensure that we are delivering to our community the level of service you expect.”
What do you think?