See Aldi’s hilarious response to customer’s biscuit complaint

When Darryl Reilly opened his chocolate digestives he purchased from Aldi, he was expecting what he always got: chocolate digestives. But this tea break was not to be a typical one and what he found would have any biccie and tea lover distraught: one of his chocolate digestives was simply plain.

It was enough to have him vent his frustration to the German supermarket in a tongue-in-cheek complaint:

I have a complaint that i wish to make. This morning i woke up, as i usually do and i went down stairs to make my…

Posted by Darryl Reilly on Thursday, September 3, 2015

“I could not believe my eyes, never in all my life had I been left in such a biscuit predicament”, Darryl mused.

“What did I do next? Well first I considered eating it , but then I decided against it because let’s be honest, a plain digestive biscuit will never tantalise the taste buds in the same way as a chocolate digestive can… So having ruined my morning cuppa, I do eagerly anticipate your response.

And he didn’t have to wait long for Aldi to take notice to their loyal customers valid complaint:

Screen Shot 2015-09-12 at 4.07.09 pm

They kept to their word and sent Darryl a bag of sugar plus a new pack of biscuits.

We hope this gave you a giggle! Have you ever complained via social media?

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