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“It’s pretty sad that we have to offer monetary incentives to get people to use common courtesy and manners,” one person commented.

Another commenter said if a coffee shop was expecting such politeness before a customer has their coffee, they’d just go elsewhere.

A barista came to the cafe’s defence and said “Barista here. Not having your coffee yet is not an excuse for rudeness”.

Others offered a different perspective: “I’d rather discount the guy who tells me what he wants and lets me get to the next customer without telling me his life’s story”