One grandmother has sent a letter to her local supermarket thanking them for their help and contrasting it with the un-helpfulness of her grandson. Perhaps she didn’t realise it would go viral though.
The grandmother had gone to her local supermarket, called Kroger, to get some yogurt-covered cranberries and got some assistance from Nathaniel Hunter, a Kroger staff member.
The woman was so pleased with the help she got from Nathaniel, she wrote a letter about it! The letter was then posted as “Customer Comment of the Week” in a giant and highly visible poster in the front of the shop. Enjoy.
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In greater detail:
“I was having one of those late night cravings, you know how it is. Anyways, I was craving yogurt covered cranberries and I just could not wait until the next day. I entered the store and was looking for them. I met a fine young man named Nathaniel Hunter. I asked him if he could direct me to the item I so desired this evening. Instead of merely pointing me in the direction, he walked me over to the trail mix machines. He then helped me navigate those darn contraptions. He even put in the number so I could print out my barcode. I have trouble with all this new technol9ogy and it is nice to know that there are young people out . there who will stop and help an old lady like me. As I was leaving the store I couldn’t help but wish my own Grandson could be more like Nathaniel. I know that’s terrible of me to say as a grandmother. Don’t get me wrong, I love my Tyler to death but he is so rude to me sometimes. Whenever I ask for computer help he just tells me to google it. He dresses in all black and it really disturbs me. His mother says it is only a phase, I hope so. Perhaps I’ll see Nathaniel again and I can ask him to be friends with Tyler so he has a good influence. “