A pensioner in the United Kingdom has caused outrage by ringing emergency services hundreds of times with nuisance calls.
While the number is there to help people in genuine emergencies, Lena Taylor would phone up to be abusive and make absurd personal requests.
According to UK publication Chronicle Live, 90-year-old Taylor had been previously convicted of making nuisance calls, but that didn’t stop her from making more than 400 additional calls between July and August. She also pleaded guilty to a third malicious communications offence, where she made an additional nine calls to the emergency hotline.
During the calls, Taylor was reportedly abusive and used inappropriate language. She also wasn’t reporting an emergency or accident when she phoned in. The court heard how Taylor’s calls had put a strain on resources and that an ambulance had been sent to her property four times. In three of those cases, she didn’t require hospital attention.
In one of her most outrageous phone calls, Taylor explained that she’d finished her dinner and needed someone to take her to bingo to “keep her calm”.
“I’ve done my dinner, I need someone to take me to bingo to keep me calm,” she said, according to Chronicle Live. “Stop f****** messing around with me. I’m not going to sit in this house all day.”
In another call, she requested an ambulance service be sent to her house with tea and pastries because she was “starving”.
There was also an incident where she’d dropped her food on the floor and requested the emergency staff before swearing at them and calling them names.
The court heard Taylor’s calls were impacting staff and despite the seriousness of her actions, had continued to make phone calls to the emergency services. In fact, she made more than 75 calls in the past three days.
Taylor’s defence lawyer explained she hadn’t had any convictions against her and said she had a “compulsion” to ring the emergency services.
“She doesn’t wake up in the morning wondering who to abuse next,” he said, according to Chronicle Live. “The plan is to occupy her time, the plan is to alleviate her loneliness, the plan is to put her in touch with others who can provide help and support.”
The court fined Taylor, handed her a 12-month community order and explained her actions could cause those in serious need of help to become victims. Any future calls Taylor makes to the emergency services will have to be screened through her GP.