A super-handy checklist for switching to the NBN

The NBN options can seem bewildering, but you can get on top of them with the right help. Image: Pexels

When getting ready to make the switch to the NBN, there are some key facts you need in order to make the best decision for your household.

The ‘life admin’ experts at iSelect compiled this helpful list to ensure you have the information you need as you consider making the big switch. iSelect also has general info on NBN plans, setting out service providers and speed, and broadband experts available on the phone if you need any complexities explained. 

Is the NBN available in my area?

It’s not just a matter of calling up and asking to change over to NBN, it must be already available in your area. To find out if your area is eligible for the switch, there are NBN rollout maps you can search for online.

If it’s not available in your area yet, the NBN website can give you an indication as to when your area will be NBN ready.

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What are the terms of my internet contract?

Before making the switch, check when your current internet contract ends as it can restrict your options when you move to the NBN.

If you are still on contract when the NBN arrives in your area, you will either need to move to a plan with your current provider or enquire about cancelling your current contract to investigate other provider options.

What’s my NBN connection type?

Your NBN connection type will be dependent on the area you live in, and could impact the type of service you receive and whether there are any additional costs.

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For example, if you live in a metropolitan area you will likely be connected via a standard fixed-line connection. There are four kinds of fixed-line connections — fibre to the premises, fibre to the node, fibre to the building and hybrid fibre coaxial.

If you live remotely, the NBN service will likely be delivered as a fixed wireless connection to a specially installed antenna or satellite dish on the roof of your house.

iSelect’s connect to NBN page provides some useful information about the different connection types and equipment that might be required.

How much data do I need?

The amount of data you need in your NBN package will depend on the number of devices that will end up being connected your NBN modem.

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If there are several people in your household using the internet at one time to download, upload and stream, it would be important to select a package with a significant data allowance.

However, if there are only one or two people in your house, and you mainly use the internet for web browsing, emails and occasional video streaming, you might want to consider a plan with less data.

What speed do I need?

A great benefit of NBN is for the first time Australians have a choice of speed level, as well as data and price.

NBN service providers will offer you four different speed options. The speed you decide on comes down to your internet usage. It’s important to note that speed options are ‘up to’, which means you won’t be guaranteed the exact speed you select as it’s dependent on your area.

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Also, keep in mind that while 12-speed plans are cheaper, it may be no faster than an ADSL2+ connection and can be slower than your current connection. If you want a true ‘super-fast’ NBN experience, you need to opt for a 25-speed tier or above.

What about all the lingo?

When it comes to NBN, you’ll likely hear several different NBN terms, which can be confusing.

But you can get up to speed by finding out what all the different NBN technology means before changing over.

Switching to the NBN doesn’t have to be stressful, you just must ensure you have the facts and ask the right questions to get a plan that best suits your needs.

If all else fails, call an expert and get them to take the hassle out of the switch and do the hard work for you!

Have you switched to the NBN yet? Was it an easy changeover or more hassle than you expected?

Important information: The information provided on this website is of a general nature and for information purposes only. It does not take into account your objectives, financial situation or needs. It is not financial product advice and must not be relied upon as such. Before making any financial decision you should determine whether the information is appropriate in terms of your particular circumstances and seek advice from an independent licensed financial services professional.