BPAY could be charging you extra without you realising 11



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Anyone who has paid a bill online or at the post office will know what BPAY is – it’s the bill pay system that allows you to quickly pay a bill by using a biller code and reference number. But did you know you could be racking up extra costs without realising?

According to The New Daily, most banks and credit unions accommodate a set number of free BPAY transactions each month, while others levy fees on all bill payments. Did you realise this?

There doesn’t appear to be a uniform price or fee for BPAY transactions and they could be luring you into a trap when you just want to get a bill done and dusted.

So how are they disguising these fees? If you pay your phone or other utility bill with a credit card, you could be paying for it as some billers will charge you for the privilege.

The New Daily and Mozo.com.au found that there are some banks and credit unions that charge fees on all BPAY payments including Bankwest who charge 20 cents, Bendigo Bank who charge 40 cents and Queensland Country CU who charge 25 cents. However, most transaction accounts do not have fees on BPAY transactions, though there could be fees if you exceed your monthly bill limit.

And if you make an incorrect bill payment, you could be liable for up to $35 of fees as the bank tries to reclaim the money for you. This can be easy to do with some reference numbers as long as 15 digits.

What should you do if you want to keep using BPAY? Well, if you are paying your bills via the phone, consider using your internet banking account. And if you pay several bills each month with BPAY, try to look for a bank that has unlimited access to BPAY.


Tell us below, have you been stung by BPAY charges? Do you use online banking? 

Starts at 60 Writers

The Starts at 60 writers team seek out interesting topics and write them especially for you.

  1. This article indicates that Bankwest charges a fee for BPay, however, I have a retirement savings account and to my knowledge there are no fees attached to it at all.

  2. I am with a credit union. I use b pay for everything from rent to piwer to phone to cc to insurance to car rego etc. I certainly do NOT get charged for this.

  3. They would have a hard time getting a fee from my bank, once the bills are paid there is nothing left.

  4. I am not aware that my bank charges and I pay all the bills I can using B-PAY. I often schedule them up to 3 months ahead.

  5. I’m with Heritage I don’t pay extra for Bpay.

  6. I don’t think banks do charge for BPay. P&N Credit society don’t…..they had better not start either !!! Methinks you are giving them ideas !!

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