Australia Post have issued a warning about an unusual new scam that is currently doing the rounds, offering unsuspecting Aussies the chance to win a variety of rewards in exchange for their opinions.
The con appears to be an email from NQASurvey which asks the user to complete a survey about their recent Australia Post experience, enticing people with the promise of one of several free prizes, in a bid to bag their bank details.
“Dear Australia Post user,” the message reads. “Please tell us about your Australia Post experience and as a thank you, you can select from several exclusive offer rewards.”
However users are then asked to enter their credit card details in order to claim their prize, something Australia Post say they would never ask for by email.
They shared the warning message on their Facebook page and advised anyone who receives the phishing email to delete it immediately.
“Please be aware of a new scam being sent as a survey request from NQASurvey, pretending to survey your recent Australia Post experience. The scam offers a reward of free items such as payment for postage, which requires submitting your credit details,” the post reads.
“Please delete these messages. Australia Post will never ask you to send an email containing any personal or financial information, including any form of ID, passwords, credit card details and account information.”
This new scam isn’t the first to take aim at Australia Post customers though as earlier this year Queensland Police issued a warning, telling customers to be vigilant about another bogus email which claimed they had missed a delivery.
The scam tricked people into thinking they’d missed a parcel from Australia Post and provided the option for them to click a link to rearrange a delivery time. However the email contained malicious software that is loaded onto the computer when an unsuspecting customer clicks a link.